Cashless Infos

Burning Mountain Festival is a 4 days experience of radical self expression and self commitment. It's not about consuming, it is about participating. The goal of the Festival is all about community and culture. It’s an open canvas where you can leave your marks. It’s a social survival camp. As our social life is transforming more and more into a digital way, we want to be able to connect and exchange and interact “offline” with each other.

Yes, the festival is cashless. But you can load cash onto your festival wristband. It is always good to have some cash with you, just in case. At the bar (for drinks) you can only pay cashless = with your wristband. The remaining amount at the end of the festival will be refunded to your bank account.

The ticket you bought is non refundable as stated in our terms and conditions. However, you can sell your ticket. The tickets are personalized so you have to change the name on the ticket. To change the name on the ticket, send us an email to info@burning-mountain.ch.

The tickets are personalized, so you need to change the name on the ticket if you sell it. You can only enter the festival if the name on the ticket corresponds with the name on your ID or Passport. To change the name on the ticket, send us an email to info@burning-mountain.ch.

Usually, when this occurs, the ticket has not really been charged on your credit card. If you are sure it has been billed, then the mail maybe went into your spam folder. If this is also not the case, then please send an email to info@burning-mountain.ch and send an inquiry about your ticket purchase.

Please check our travel information page for all the details.

Please read our survival guide. Bring really warm clothes and a rain jacket. Prepare for all weather. The nights are usually very cold at around 5-10 degrees Celsius. Days can get over 30 degrees C° if its sunny. Bring plenty of sun protection (also for the lips) and drink enough water (remember: only clear piss is good piss).

No you can't! You can stay in Zernez, there is also a campsite, but you won't be able to enter the festival area before the starting date.

If you come from abroad, a return ticket for an adult from Zurich or the airport is roughly CHF 120.-. You can check prices here: www.sbb.ch.

There are showers available close to the entrance. Tipp: wait till the afternoon and catch a warm or even hot shower.

No, there is no ATM machine at the festival. There is an ATM machine in Zernez. The festival is cashless, so you can pay with credit card, Maestro, Debitcards etc. You can also top up your wristband with cash.

When you enter the festival for the fist time, you are allowed to bring either 6 litres of beer OR 6 litres of softdrinks. Glass bottles are prohibited. You are not allowed to bring hard liquor. Please note: the camping site and the festival area are the same. Refill instead of throwing away - We recommend you bring a refillable bottle, there is a water station on the mainfloor and by the entrance where you can always refill your water for free. You can bring your own food.

Water will be available for free from the tab at the festival (there are two tabs). Keep your plastic bottles (NO glass) to refill them and to help us reduce waste.

Yes you can bring any kind of cooker and cook your own meals. Just make sure that if you want to cook with fire or coal, you will bring a grill to prevent damage to the ground. Disposable barbecues/grills are prohibited.

There will be shuttle buses from the train station Zernez to the festival and back. At night you have to wait until a bus fills up and then it leaves, about 2-3 times per hour. Thank you for your cooperation and patience. There are NO shuttle to Susch or any other village. It’s also possible to walk, around 15-20 min to Zernez. You first transfer upon arrival at the train station in Zernez is free with your festival ticket. After that, you can buy a no-limit Weekend Pass for 10 CHF at the gate or in presale (recommended): https://www.burning-mountain.ch/tickets (Shuttlebus Zernez train station)

We advice people not to sell or buy tickets via private social media profiles. There has been a lot of scams in the past. The Tickets are personalized. If you sell a ticket, you need to change the name on the ticket by sending us an email to info@burning-mountain.ch.

Yes you can pay with Euros and top up your wristbands. There will be an exchange rate for CHF:EUR.

Our music programm stops on Sunday at 5pm. You can stay on the campsite until Monday at noon.

We do not provide power outlets. Bring your own generator if you need electrical power. Or rent a locker, please read all the information carefully: https://www.burning-mountain.ch/lockers

No, unfortunately, you can't apply as a dj or liveact.

Please send us an email to info@burning-mountain.ch.

Yes you can, please send us an email to info@burning-mountain.ch.

There are NO daily tickets available.

On site, you can check at the entrance or at the bar if we have found your lost item. We will post all lost & found objects on our facebook page as soon as possible after the event. If you see your object, please send us an email (info@burning-mountain.ch) including your full address so we can send your item to you.

We usually publish the festival photos 4-6 weeks after the event. The aftermovie takes a bit longer to produce and is usually released 1-2 months after the event. Thanks for your patience.